FAQ

Were do you ship your products from ?
We have warehouses located in Dallas Texas and Chino California and also have various Fulfillment Centers across the USA that have inventory.

Do all hoverboards include a Bluetooth wireless speaker ?
Unless otherwise noted on the product page all of our Hoverboards are Bluetooth compatible.

How long does it take to get my order once its ordered ?
Most orders will ship the same or next business day, once your order is shipped depending on your location it can take from 2-4 Business days to arrive.

Does the hoverboard come with a warranty?
Yes, our Hoverboards come with a 3-Month Warranty against internal defects.

Are you Hoverboards UL Certified?
Yes, all of our Hoverboards are UL Certified and have passed all safety standards.

I have heard about Hoverboards catching fire and blowing up ?
All of the Hoverboards sold by CHOSports have been approved for safety and are UL 2272 Certified so you can rest assured our products are safe.

What happens if I overcharge my hoverboard?
Overcharging the hoverboard will cause the battery to deteriorate over time.

What do I do if my hoverboard will not power on ?
If your Hoverboard does not power on please check your connections, if it shows to be getting power and it still does not power on please contact us and we will try our best to assist you.

How do I connect my phone to the hoverboard’s bluetooth speakers?
The Bluetooth on the hoverboard will automatically be on when the hoverboard is powered on, you will need to go into your mobile phone's bluetooth settings and search for the hoverboard device to connect. Most hoverboards will show the model number as the Bluetooth device.